How do you interact with your program members?


"Sleepers" can wake up at any time. I had an interesting email exchange with a program owner. I have been a member of the program for a number of years, but for one reason or…

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How is our reflection?


What we say and do affects our brand Our business dealings are a reflection of who we are as people. ┬áIn our industry people normally only get a short amount of time to “meet” us….

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