"Sleepers" can wake up at any time.
I had an interesting email exchange with a program owner. I have been a member of the program for a number of years, but for one reason or another never really did much with it.
The basis of the discussion was that I was not able to take advantage of something that was advertised in the membership area of this program as being only available to "upgraded members." There was no mention of a "minimum upgrade," so I took the lowest one available.
After not being able to take advantage of what was offered I contacted support. I was contacted by one of the co-owners. At first the exchange was rather normal and pleasant. I explained my problem and the co-owner explained why I was not able to take advantage of what was being offered even though I was upgraded. I mentioned that I felt a bit misled. The co-owner understood, apologized, said that the wording would be changed and offered to give me a refund. I was even offered a discount on an upgrade that would qualify me for what was being offered, but I simply could not fit it in my budget at the time, so I didn't take advantage of it, but decided to keep the upgrade that I already had paid for.
That would have normally would have been the end of things until I noticed that the wording on the payment page was changed, but not the wording in the members area that you see that encourages you to upgrade. I mentioned that to the co-owner and received the following response:
"I am a little confused though, you have been a member for almost 5 years, have no referrals and are not even promoting CS, even though you are Upgraded.
Please leave your comments – that is what makes the whole “system” work.
Till next time!
John L. Brewer
Skype - johnnysurf458