Problems are a part of business.
Recently, in an Affiliate Marketing system that I am a member of there was a technical problem of some sort, therefore the affiliate links didn’t work. As a result, members (including me) started writing support tickets and commenting in the Facebook group. But that’s not really the problem.
The problem is that some members started complaining – which is also understandable, BUT sometimes certain complaints are made without an understanding that even the best of programs, services, etc., have issues sometimes.
This speaks to the professionalism of both users and program owners. Sure, things should work as they are supposed to – especially when it comes to a person’s marketing process being affected. This can especially happen with a new program or system. Now, mind you, there program owners who really suck at being program owners and should either get their act together or find something else to do.
Some people act like they never make mistakes and therefore have no understanding of the mistakes or shortcomings of others – especially when it comes to marketing and other aspects of online business. As I mentioned earlier, sometimes complaints are very valid, but we must remember to put things in their proper perspective.
Program USERS need to learn to look at things from the perspective of program owners. Program OWNERS also need to understand the perspective of the user (who can sometimes act like children).
Professionalism is the key. Just because we do business online does not mean that we can be lax when it comes to running a business. Folks need to do their due diligence and get SERIOUS about what they do in our industry. This is NOT a playground as some tend to treat it. This is also not a “free for all” in the sense that we should expect to be able to get and do everything for free or for chump change, and still have success.
Thanks for reading my blah blah blah.
What are your thoughts on this subject?
Please leave your comments – that is what makes the whole “system” work.
Yours in Success,
John L. Brewer